Position Description: The candidate will take a leading role in the Innovation Lab. Candidate will be
responsible for the maintenance and update of all aspects of existing and emerging technologies. The
candidate must be a team player, working well with the QL administration and develop solutions for
growing technology services and challenges confronting the library.
Responsibilities include, but not limited to:
Manage Innovation Lab operations with effective, positive relationships with staff.
Maintain the Library’s computer network including the installation, maintenance, and minor repair of
computers.
Manage tech staff, assigning duties
Assist patrons and staff with computer applications
Assist staff with hardware updates/problems/maintenance
Host publicly attended education programs weekly
Set up and take down AV equipment, screens, laptops, digital cameras, Wi-Fi, digital projectors, and
scanners for all programming.
Work with SCLS on pertinent technology matters as well as attend tech meetings
Must be able to communicate effectively verbally and in writing
Create and present educational tech workshops for patrons using current and emerging technologies
Work in Innovation Lab 2 days a week/3 days off desk
Assist staff with statistics compilation, collect data from Google and Traf-Sys for statistics
Monthly statistic reporting required
Maintain tech inventory and technology budget
Maintain and operate digital keycard system
Maintain Security Camera System
Maintain and operate the VOIP Telephone System
Manage software licenses and renew as needed
Maintain and operate electronic lighting equipment
Assist with photocopier maintenance and reconcile income
Respond to inquiries from public
Register patrons for conference/quiet Rooms and tech appointments
Yearly generator maintenance required
Implement Tech Policy and Procedures
Assist with program set up and take down when needed
Maintain all tech equipment throughout building
Emergency Awareness Preparedness – policy updates and yearly staff review
Responsible for yearly NYS Sexual Harassment requirements
Other duties as assigned
Education:
Degree or equivalent experience: High School Diploma or equivalent required, Associate or Bachelor
Degree in Computer Science/Information Technology preferred
Some occasional weekend and OT required.
