Front Desk Representative

Shinnecock-Logo-2021

Shinnecock Hills Golf Club, one
of the world’s top‑rated golf clubs and a five‑time U.S. Open host, is seeking
a polished, motivated, and service‑driven Front Desk Representative for the
2026 season (April to October). As a Platinum Club of America and Platinum Club
of the World, Shinnecock prides itself on an environment where excellence,
professionalism, and warm hospitality define every interaction.

If you thrive in a positive, team‑oriented,
and member‑focused workplace, Shinnecock Hills offers a uniquely rewarding
place to grow your hospitality career.


Position Overview:

The Front Desk Representative
serves as the Club’s first point of contact and plays a vital role in shaping
the member and guest experience. Success in this role requires grace under
pressure, exceptional communication, a proactive mindset, and an unwavering
commitment to outstanding service.

 

Job Summary:

  • Answering incoming calls graciously
    and in a timely manner, directing them appropriately or taking messages when
    needed.
  • Greeting and welcoming members,
    guests, employees, and vendors with professionalism and warmth.
  • Act as a
    concierge to members and guests, be proactive and take the initiative to
    optimize their experience at the Club.
  • Maintain Tee
    Sheet, Club Calendar, and Online Calendar.
  • Oversee the
    Front Desk to ensure member satisfaction. Deliver diligent, efficient, and
    gracious service.
  • Use the Jonas
    Management System to run reports and answer any member questions.

 

Professional Attributes We Value:

  • A polished and professional demeanor.
  • A genuine passion for hospitality and
    member service.
  • Strong communication and interpersonal
    skills.
  • Reliability, discretion, and a
    proactive, self-starting attitude.
  • Ability to multitask in a
    fast‑paced, detail‑focused environment.

Compensation:

  • Hourly Rate:
    $30.00/hour
  • Overtime:
    $45.00/hour
  • Schedule: 5–6 days
    per week; 40–50 hours during peak weeks
  • Bonus: Discretionary year‑end bonus based on
    performance, attitude, feedback, and attendance

For
further information, please submit a cover letter and resume to:

Alexia Horton

frontdesk@shinnecockhills.us

http://shinnecockhillsgolfclub.org

Salary or Hourly Rate

30.00